Privacy Policy

Your privacy is important to us. Please read the following information carefully. This privacy notice contains information about what data we collect and store about you and why. It also tells you who we share this information with the security mechanisms we have put in place to protect your data and how to contact us if you have a compliant.

By providing personal information such as your name and e-mail address via the forms on this website, you agree to us contacting you with regard to the information you request.

 

Information you provide to us
Some forms on our website also include a check box asking you for permission for us to add you to our mailing list. This is an opt-in mailing list and your personal information will be used solely by us.

Under no circumstances will your personal information be sold or used by any other organisation.

From time to time, we may include links in our e-mails to other web sites which we think may be of interest to you. Each email communication you receive from us will have the option to remove your e-mail address from our list

Under no circumstances will your personal information be sold or used by any other organisation.

 

Information we collect about you
The information we collect may include your personal information, such as your name, contact information, IP addresses, telephone conversations, product and service selections and orders or other things that identify you individually. Generally, we may collect information about you in the following manner:

  • you may provide your personal information to us via email or other written correspondence, telephone calls, web -based forms, or other means
  • we use automated technical means to collect information about all website visitors for example by use of cookies.

 

Information we monitor about website visitors

During the course of any visit to our site, the pages you see, along with a short text file called a ‘cookie’, are downloaded to your computer. Many websites do this, because cookies facilitate useful features such as the ability to identify whether a user has successfully logged into the site or to find out whether the computer (and probably its user) has visited the website before.

 

IP addresses
We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information for internal purposes only. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.

 

Cookies
We may obtain information about your general internet usage by using a cookie file which is stored on your browser or the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. They help us to improve the Website and to deliver a better and more personalised service. Some of the cookies we use are essential for the site to operate.

If you register with us or if you continue to use the Website, you agree to our use of cookies. Cookies are widely used in order to make the Website work, or work more efficiently, as well as to provide information to the owners of the site.

 

COOKIE NAME & PURPOSE

  • __utma – This cookie is used to monitor the number of times a visitor has been to the site related to the cookie, when they first visited the site, and when they were last on the site.
    Google Analytics uses the information from this cookie to calculate things like Days and Visits to purchase.
  • __utmb & __utmc – These two cookies work together to establish how long a visit has taken. b signals when a user enters the site and c signals when a user leaves.
  • __utmz – Captures how a visitor accessed the site including: which search engine was used, what link was clicked on, what keywords were used and geographical location.
    Apache – A cookie issued for session tracking. The cookie is used to ensure the correct operation of anti-spam CAPTCHA images on response forms (and other intereactive features of the site)

You block cookies by activating the setting on your browser which allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of the Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies as soon you visit our site.

 

Where we store your personal data
All information you provide to us is stored on our highly secure servers that are managed 24/7.

Unfortunately, the transmission of information via the internet can never be completely secure. Although we will use reasonable endeavours to protect your personal data. We cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

 

Access to information
The Data Protection Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act.

 

Changes to our privacy policy
Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.